Not sure about something? Frequently Asked Questions
Please view our frequently asked questions below. If there’s anything we haven’t listed feel free to get in touch directly and we’ll be sure to answer your query. Our company policies can be found here.
This will depend on what class you are attending…
For our Aerial Yoga classes, something comfortable that allows you to move is perfect. Try to opt for more figure hugging clothes as sometimes loose fabric can get caught up in the Aerial slings.
For our Aerial Hoop classes we recommend figure hugging clothes with some extra protection around the backs of the knees (leg warmers or an extra pair of leggings will do the trick).
Also, as we have removed the Grip Tape from our hoops (so that they can be sanitised in between sessions) you may wish to purchase your own grip. Liquid chalk and other similar products are great!
Currently all of our classes are located on Zoom apart from our Private Sessions.
We have two locations for our private sessions – one near Norwich City Centre and one near Bowthorpe.
The location details will be sent to you once you have made a private booking with us.
Yes, there is free parking on-site for anyone attending a private session with us.
Class prices can be found on our booking system.
You can find this by clicking the ‘Bookings’ tab in the top right corner of your screen.
We create bespoke packages for our private sessions so that the price can clearly reflect the wants & needs of each client.
As a rough guide, a private aerial session of 1 hour for one person will be a minimum of £35.00
If you are interested in arranging a private session, please do drop us a message!
There are very few reasons as to why we would limit someone from attending our sessions but do require ALL new clients to complete a Health Questionnaire before the start of their first session.
A link to our Health Questionnaire can be found in your confirmation email once you have booked a session with us.
If you have any questions or concerns, please do drop us a message.
We have a 48hr cancellation policy whereby any bookings cancelled before 48hrs of a session starting, will receive a full refund or transfer.
Any cancellations made within this 48hr period will not receive a refund or transfer.
Please note that our cancellation policy extends to 72hrs for workshops.
Yes, we offer gift cards to the value of £10, £50 and £100.
If you would like to purchase a gift card, please send us an email at email@example.com.
We have new policies and risk assessments that we are following thoroughly. You can find and read each of the new policies by clicking here Company Policies
If you book in for a private session with us, we will send you a copy of all of the policies to read and an Informed Consent Form.
We assure you that we have your and our instructors safety at the forefront of our COVID-19 policies.